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Thinking of switching to a VoIP solution – we can help!

Home >> Articles >> Thinking of switching to a VoIP solution – we can help!
  • July 11, 2020
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Reduced costs and increased functionality what’s not to like about making the switch to VoIP! WebbyTech can supply you with a hosted business telephone system that provides handsets, phone extensions, advanced call features and inclusive call packages.  Read more about the solution below and why not contact our specialist team to discuss your needs further.

Firstly What Is VoIP?

Voice over Internet Protocol (also known as VoIP, IP telephony, internet telephony and cloud IP telephony) is the making and receiving of voice calls over the internet. You do not need a physical telephone system in your office or traditional telephone lines anymore.

Premium Broadsoft licence

Our bundles come with a Premium Broadsoft licence and 45 features including Auto Attendant, busy lamp fields, Office UC (Instant Messaging, Presence and video), Go Integrator, shared call appearance (up to 30 devices), voicemail, call forwarding, redial, DND, call pickup, hunt groups, hot-desking, call waiting and music on hold.

Flexible monthly rental

You only pay for the extensions that you use and you can add and remove extensions depending on your needs. There are no software upgrade costs and if you need to move offices there is no box to re-install at the new site. Just pick up your handsets and plug them in.

Tailored packages

Choose from a range of low CAPEX bundles where for one low monthly rental you can buy a Premium licence, your UK calls and a Polycom handset.

Keep your own numbers

We can port your existing numbers over to the platform and you can also choose any numbers from any part of the UK if you want to portray a local presence in a particular area. If you move premises, even to a different town or city you can keep your existing telephone numbers.

One number anywhere

Our system integrates desk and mobile phone services. Callers dial one number to reach your desk phone and mobile phone simultaneously. Ongoing calls can be moved seamlessly from one phone to another without hanging up and both phones share a single voice mail box enabling remote working.

You can install handsets anywhere. If you have multiple sites, home workers or workers in other countries, all they need is either a handset or software on their PC, mobile or tablet and they can be part of the phone system. They can make internal and external calls just the same as a user sat at a desk in your head office.

Reliable and secure service

The service has multiple platforms. In the unlikely event that one fails, the other takes over, minimising downtime and disruption.

Upgrades and bolt-ons

The platform comes with a host of additional cloud applications that can be added or taken off per extension at any time. These include call queues, call recording, fax to email, connectors for your in-house software or CRM and call management, wall boarding software.

 

Searching for a Solution?

If you are ready to take the next steps or just want to find out more about your VoIP options, then give our friendly team a call on 01702 900400 or email hello@webbytech.co.uk and we can help you discover the best solution for your needs.